Most in Tennessee have experienced the annoyance and inconvenience of getting telemarketing calls. They can come during the evening, while trying to enjoy a meal, early in the morning and virtually any other time of day. The Telephone Consumer Protection Act and the Telemarketing Sales Rule provide consumers some measure of protection against these types of calls, and in some cases, they can provide grounds to work with a mass torts attorney and move forward with spam and robocall lawsuits.
When these calls become too frequent and overwhelming, it may be reasonable to move forward with legal action. A consumer who is receiving unwanted and continual phone calls from debt collectors, telemarketers and other parties may want to consider the legal options available. An assessment of the case can determine if what the individual is experiencing is simply annoying or a violation of personal rights.
Solicitors, debt collectors and others calling for telemarketing purposes have to follow certain rules. They must state their names, why they are calling and provide contact information. They cannot call before or after certain times, and they cannot use recordings or automated voices. It is also illegal for telemarketers to contact individuals who are on the Do Not Call Registry.
Tennessee consumers have the right to fight back against annoying and possibly unlawful contact from various types of solicitors. It is helpful to work with a mass torts attorney experienced in spam and robocall lawsuits. With the right help, it may be possible to pursue compensation and stop unwanted phone calls. It can be helpful to seek an explanation of the rights provided to consumers by the TCPA.